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  • FAQ - Quotes, Orders & Invoices

FAQ - Quotes, Orders & Invoices

  • How Do You Enter a Quote?

  • How Do You Create an Order from a Quote?

  • How Do You Do a Quick Search on an order?

  • How Do You Add a Note to an Order?

  • How Do You Place an Order on a Credit Hold?

  • How Do You Import an External Order?

  • How Do You Enter an Order vs “Invoice Only”?

  • How Do You “Free type” a Product code without pulling from Product Resource?

  • How Do You Use Industry Price Codes (IPC)?

  • How Do You Use a Matrix?

  • How Do You Create Attributes for a Matrix?

  • How Do You Create a Matrix Template?

  • How Do You Add a Matrix to a Quote, Order, or Invoice?

  • How Do You Insert or Copy a Product on an Order/Invoice?

  • How Do You Add a Vendor as a Decorator Status?

  • How Do You Update dates or addresses on all/selected Products?

  • How Do You Ship One Product to multiple Ship-to locations?

  • How Do You Remove Instructions from an Order/Invoice?

  • What are the Supported file types for Artwork Thumbnails?

  • How Do You Preview a copy of the order?

  • How Do You Send (Print or email) Order Documents?

  • How Do You Send (Print or Email) Multiple Order and Invoice Documents?

  • How Do You Print a Packing List?

  • How Do You Repeat an Order?

  • How Do You Track a Quote?

  • How Do You Track an Order?

  • What are Default Processes?

  • How Do You Use Order Tracking Update?

  • How Do You Use Order Tracking View?

  • How Do You Decide when to close an order/invoice?

  • How Do You Print a list of Orders that have not yet been Invoiced?

  • How Do You Invoice an Order?

  • How Do You Consolidate an Invoice?

  • How Do You Process an Invoice?

  • How Do You Split Ship an Invoice (one order, invoice part now & part later)?

  • How Do You Create a Backorder?

  • How Do You Edit an Invoice?

  • How Do You Add Notes to a Quote, Order or Invoice?

  • How Do You Correct Sales Tax on Order/Invoice?

  • How Do You Issue a Credit Memo?

  • How Do You Determine which invoices have Cost Variances?

  • How Do You See Open Orders by Vendor?

  • How Do You Select Proper Window Envelopes to Mail?

  • How do I exclude freight in the gross margin amount and percent?

  • How Do I Select What Data is used when Copying a Quote or Order?

  • How Do You Update an Order with Billed Cost Changes?

  • How Do You know if an Order Was Previously Invoiced?

  • Add Notes to a Quote, Order, or Invoice?

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